ACCOUNT
How do I get started?
You can play our games for free without creating an account by using “Play for Fun.” To play for real money, you need to create an account. After your account is created and proper verification has taken place you will need to deposit funds into your account. As soon as money is in your account you can play our Casino Slots, Live, Bingo, Poker, Sports and all games available on our website.
Who can play?
Bet88 only accepts players residing in the Philippines who are 21 years old and above.
How to register?
You must register at https://www-bet88.com.ph/ using a valid “Mobile Number”. Password must be a minimum 8 characters, 1 upper case, 1 lower case, 1 number. Once the account is successfully created, account creation will be confirmed. However, 2FA (Factor Authentication) is required, and it is sent via the registered mobile number.
Note: 2FA is mandatory every time a customer logs in to his account.
We have created a step-by-step guide to help you understand how you can easily sign up with Bet88 please follow this link.
How to Download the Bet88 App
There’s no easier way to access your account quickly. All you have to do is follow this link: https://bet88.ph/en/promo/howtodownload to guide you.
Account Verification (KYC)
This is one of the most important steps to have a smooth transaction with Bet88. All of our players must have a proper account verification (KYC or Know Your Customer). Bet88 is a PAGCOR-licensed company, which means we also need to make sure that all our players comply with their compliance and that all transactions are given to a legitimate player. Our KYC process is easy to follow, please follow this link https://bet88.ph/en/promo/kyc to be properly guided.
List of Valid/Acceptable Identification cards (IDs):
- Driver’s License
- Passport
- UMID
- National ID
- Senior Citizen ID
- SSS ID
- Voter’s ID
- Postal ID
- Tax Identification (TIN)
- Alien Certificate of Registration or Alien Employment Permit ID
- Immigrant Certificate of Registration
- Seamans Book
Forget Password (Reset)
You can easily reset his password by providing his registered mobile number. The instructions for resetting the account password are sent via SMS.
Note: Every account login requires the 2FA for account security
How can I create my screen name?
You can create your screen name under your Account profile >> Screen Name. This will be displayed to other players when playing peer-to-peer or live games.
My Account is locked, what can I do?
You can contact our 24/7 chat support by clicking the customer chat support widget at the bottom right corner of the page. We will do an account verification for you to be able to access your account again.
How many accounts can I create?
We only accept one account personal account, and only one account may be registered per mobile number, residential address, email, IP address, any given payment option that is under a personal account. Creating multiple Player Accounts by a single player can lead, at the sole discretion of the Casino, to the termination of all such accounts and cancellation of all payouts to the player. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
How can I view my game transactions?
You can log in to your Account and check the “Transactions” page. You will be able to view all of your casino transactions, including a summary of your deposit and withdrawal to your account.
How do I know my VIP Level?
You can log in to your Account and click the “VIP Level” page. You can also view all your VIP rewards under the “Rewards” page.
What are VIP Points?
VIP Points is the name of our incentive rewards program, and it is the name of the points you earn when you play any of our casino games. Each game gives you a different number of points that you can redeem for cash and prizes.
General Questions
How do I know it is Fair Play? One of the main concerns of online gaming operations is the guarantee of fair gaming. Bet88 understands the importance of explaining how this is actually done:
A Random Number Generator (RNG) is used to ensure that performance is truly random. Bet88 uses the trusted RNG, which provides consistently random results. The system has been rigorously tested by running millions of rounds and examining results. The system is also systematically tested by authorities to make sure that it is not in any way being tampered with to cheat online users.
Bet88 provides our users with an easy-to-use log of their game results. This information may be accessed at any time by going to your account under the “transactions” page. Details on the account history page include amounts wagered, game results, and deposit and cash-out records.
How do I know my account information is secure? We at Bet88 guarantee that all of your personal account information is secured.
How do I clear the web browser cache and cookies?
You can find information on how to clear your cache by following the links below:
- for Mac and IOS: https://www.wikihow.com/Clear-Your-Browser%27s-Cookies
- for Windows: https://www.howtogeek.com/111925/delete-cookies-in-the-five-most-popular-web-browsers-in-windows/
What will I do if my games freeze or not loading?
Don’t worry, the game will resume where it left off, just try refreshing the page. If the game is still stuck, try restarting your web browser (Microsoft Edge, Google Chrome, Mozilla Firefox, Opera) and re-enter the game. Kindly make sure you are not blocked by a VPN or anti-virus software on your computer. Please note that some anti-virus block certain websites. You can also clear your web browser cache and cookies. If everything fails, contact our 24/7 Chat.
Support by clicking the customer chat support widget on the bottom right corner of the page, our Support will immediately assist you.
